What This Privacy Policy Covers
We collect your name, contact details, and payment account references when you open an account with us. For bKash, Nagad, and Rocket transactions, we record the wallet reference number and transaction amount — not your PIN or full wallet credentials. That data lets us match your
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deposit to your account and process withdrawals back to the same wallet. We also collect device type and session data to keep your account secure across mobile and desktop access. We do not sell your personal information to third parties. Where we share data — for
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example, with payment processors or fraud-detection services — those partners are bound by data-handling agreements. We keep account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a copy of your data
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or ask us to correct it by contacting our support team. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.